FAQ - Digi Xeno

Frequently Asked Questions

Quick answers about Digi Xeno services, pricing and process

General Questions

If you do not find your question here, you can always reach us on WhatsApp, call or email.

What does Digi Xeno do?

Digi Xeno helps small businesses with social media management, Google Business Profile setup and simple, mobile-friendly websites.

How do I start working with Digi Xeno?

Send a WhatsApp message or call 9530309365, share your business details and what you want (social media, Google profile or website). We will suggest a plan and confirm everything in writing.

Which platforms do you manage for social media?

We mainly focus on Instagram, Facebook and X (Twitter). Other platforms can be discussed separately if needed.

Do you create content or I have to send everything?

We can help with simple content ideas, captions and basic designs. You can also send your own photos, videos or offers, which we will convert into posts.

What is included in the ₹499 Starter Setup?

Profile optimization for social media, Google Business Profile setup/fix and a basic review of your current website (if any) with suggestions.

How do monthly plans work?

You pay in advance for the month. We agree on what will be done (number of posts, platforms, updates) and then we follow that plan. You can renew or change before the next month starts.

Can I cancel my plan?

Yes. You can cancel with reasonable notice before the next billing period. Work already completed in the current period will still be chargeable.

Do you guarantee followers, sales or ranking?

No. We focus on improving your online presence and consistency, but exact numbers (followers, sales, ranking) cannot be guaranteed because many factors are outside our control.

Will I keep control of my accounts?

Yes. You remain the owner of all your social media, Google and website accounts. Digi Xeno only uses access you provide to manage and post content.

How can I contact support?

You can use WhatsApp, phone or email:
Phone: 9530309365 · Email: help@digixeno.in

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CHAT WITH DIGI XENO