Refund and Cancellation Policy
1. Cancellation Policy
- Services: Clients may cancel services by providing written notice to Digi Xeno. The cancellation notice should specify the service(s) to be cancelled and the effective date of cancellation.
- Timeline: Cancellations received [number] days before the scheduled start of services will receive a full refund.
- Refunds: Refunds will be processed within [number] days of receiving the cancellation notice.
- Exceptions: Digi Xeno reserves the right to withhold refunds in cases where services have already commenced or completed as per the agreed terms.
2. Refund Policy
- Eligibility: Refunds are eligible under the following circumstances:
- Services are cancelled in accordance with the Cancellation Policy.
- Digi Xeno fails to deliver the agreed services as per the service agreement.
- Refund Process: Clients must request a refund in writing, specifying the reason for the refund request.
- Refund Amount: Refunds will be processed for the unused portion of the services, prorated based on the number of days/services delivered.
- Timeline: Refunds will be processed within [number] days of approval of the refund request.
3. Contact Information
For any questions or concerns regarding our Refund and Cancellation Policy, please contact us at:
📞 Contact Number: +91 9530303965
📧 Email: digixeno@gmail.com
🌐 Website: www.digixeno.in