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Privacy Policy

Privacy Policy - Digi Xeno

Privacy Policy

Last updated: 30 November 2025

This Privacy Policy explains how Digi Xeno (“we”, “us”, “our”) collects, uses and protects information when you use our website and services.

1. Who we are

Business name: Digi Xeno

Services: Social media management, Google Business Profile setup and simple website design.

Contact email: help@digixeno.in

Contact phone: +91 9530309365

2. Information we collect

We may collect the following types of information when you contact us or use our services:

  • Basic contact details (name, email address, phone number).
  • Business information (business name, industry, social media links, website URL).
  • Message details you send through forms, email or WhatsApp.
  • Technical data such as IP address, device type and pages visited (through basic analytics or server logs).

3. How we collect information

We collect information in these ways:

  • When you fill out a contact form on our website.
  • When you contact us by WhatsApp, phone or email.
  • When you provide details while starting a project with us.
  • Through cookies or analytics tools used on this website, if enabled.

4. How we use your information

We use your information to:

  • Reply to your enquiries and provide customer support.
  • Prepare proposals, pricing and service plans for your business.
  • Deliver and manage our services (social media, Google Business Profile, website work).
  • Improve our website, services and communication.
  • Comply with legal or accounting obligations where required.

5. Legal basis for processing

We usually process your personal data because:

  • You gave us the information and asked us to contact you or provide services (consent / legitimate interest).
  • We need the information to perform a contract or prepare to work with you.
  • We may be required to keep basic records for legal, tax or accounting reasons.

6. How we share information

We do not sell your personal data to anyone.

We may share limited information only when necessary with:

  • Service providers such as hosting, email or analytics tools that help us run this website.
  • Payment or invoicing providers, if we use them to collect payments.
  • Authorities or regulators if required by law.

7. Cookies and analytics

Our website may use cookies and similar technologies to:

  • Remember basic settings and improve user experience.
  • Measure simple website traffic and performance through analytics tools.

You can usually control cookies through your browser settings. If you block cookies, some features of the site may not work correctly.

8. Data storage and security

We keep your personal data only for as long as needed for the purposes described in this policy, or as required by law.

We use reasonable technical and organizational measures to protect your information from loss, misuse or unauthorized access. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.[web:136][web:140][web:146]

9. Your rights

Depending on your location and local law, you may have the right to:

  • Ask for a copy of the personal data we hold about you.
  • Ask us to correct inaccurate or incomplete information.
  • Ask us to delete your information, where legally possible.
  • Object to certain types of processing or withdraw your consent.

To use these rights, you can contact us at help@digixeno.in with your request.[web:137][web:149]

10. Third‑party links

Our website may contain links to other websites (for example, social media, payment pages or tools). We are not responsible for the content or privacy practices of those third‑party sites. Please read their policies separately.[web:135][web:147]

11. Children’s privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can delete it where appropriate.[web:150]

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we make changes. Continued use of our website after changes means you accept the updated Policy.[web:144]

13. How to contact us

If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:

Email: help@digixeno.in
Phone: +91 9530309365