Last updated: 24 March 2026

1. Introduction

Digi Xeno values your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or contact us for services such as AI video creation, creative design, Meta ads support, landing page creation, website development, and digital marketing services.

2. Information We Collect

We may collect personal and business-related information when you interact with our website or contact us directly.

• Your name
• Phone number / WhatsApp number
• Email address
• Business or institute name
• Service interest or project details
• Messages submitted through forms or WhatsApp

3. How We Collect Information

We may collect your information in the following ways:

• When you submit a contact form on our website
• When you send us a message on WhatsApp
• When you email us directly
• When you request a demo, quote, pricing, or service support
• When you provide account or business details needed to complete agreed work

4. How We Use Your Information

We use your information only for legitimate business purposes related to Digi Xeno services.

• To respond to your inquiries
• To understand your project requirements
• To provide quotes, demos, or service recommendations
• To deliver agreed services
• To contact you for updates related to your project
• To improve our website, offers, and customer experience

5. WhatsApp and Contact Form Data

Some forms on the Digi Xeno website may open WhatsApp with your submitted details pre-filled. This is done to make communication faster and more reliable.

By using such forms, you understand that your submitted details may be transferred into a WhatsApp message draft that opens on your device before sending.

6. Third-Party Platforms and Tools

Digi Xeno may work with third-party tools and platforms as part of service delivery, including but not limited to:

• WhatsApp
• Meta platforms (Facebook / Instagram)
• Google services (such as Google Business Profile or Google tools)
• Website hosting or domain providers
• Design, AI, or automation tools

We are not responsible for the privacy practices of third-party services. Your use of those services is also subject to their own terms and privacy policies.

7. Access to Your Accounts

If you provide Digi Xeno with access to social media accounts, ad accounts, Google Business Profile, website admin panels, or hosting accounts, that access will only be used to provide agreed services.

You remain responsible for maintaining secure passwords, reviewing permissions, and removing access when work is completed.

8. Data Sharing

Digi Xeno does not sell your personal information.

We may share limited information only when necessary to deliver agreed services, such as using approved third-party platforms, tools, or technical support providers directly related to your project.

9. Data Security

We take reasonable steps to protect your information from unauthorized access, misuse, or loss. However, no website, platform, or internet transmission can be guaranteed 100% secure.

You should avoid sharing unnecessary sensitive information through forms, email, or messaging unless specifically required for service delivery.

10. Cookies and Basic Website Data

Our website may collect basic technical information such as browser type, device type, pages visited, and approximate usage data to improve website performance and user experience.

If analytics or tracking tools are added in the future, they will be used for website improvement, campaign measurement, or service performance analysis.

11. Your Choices

You may choose not to share certain information, but this may limit our ability to provide support, quotes, or services properly.

You may also contact us if you want us to update or delete information you previously shared, subject to business and legal requirements.

12. Children’s Privacy

Digi Xeno services are not intentionally directed to children under 13. We do not knowingly collect personal information from children through this website.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, the “Last updated” date at the top of this page will be revised.

Your continued use of the website after updates means you accept the revised policy.