Support Center
Get help with your Digi Xeno services – we are here to assist you
How Can We Help You?
Choose the best way to reach Digi Xeno based on your query. We usually reply within a few hours during working hours.
Frequently Asked Questions
Quick answers to common questions about Digi Xeno services, pricing and process.
Contact us via WhatsApp or phone, share basic details about your business and what you need (social media, Google Business or website). We will suggest the best plan and send you a simple proposal.
Depending on the service: your business name, logo, photos, social media links (if any), contact details, and a brief idea of what you want to achieve online.
Starter setup (₹499) usually takes 2–3 days. Website projects depend on number of pages and content, typically 5–10 days. Monthly social media management starts as soon as setup is complete.
Yes. You can upgrade, downgrade or pause plans with reasonable notice. Any changes will be discussed over WhatsApp or email before applying.
Setup plans (₹499) are usually non-refundable once work starts. For monthly plans, refunds depend on work already completed. Each case is reviewed individually.
Yes. You remain the owner. We only use temporary access to post content. You can revoke access anytime. We recommend changing passwords after a project ends.
Currently, Digi Xeno focuses on Indian businesses. However, if you are based outside India but target Indian customers, we can discuss options.
Helpful Resources
Quick links to important pages and information about Digi Xeno.
Services
Learn about social media management, Google Business setup and website design.
View Services →Pricing Plans
See our simple pricing for starter setup, monthly plans and growth packages.
View Pricing →About Digi Xeno
Read our story, meet the founder and understand our approach to digital marketing.
About Us →Support Hours
Our support team is available during these hours (IST). Messages sent outside these hours will be replied to on the next working day.
Sunday: 11:00 AM – 5:00 PM
